REMOTE IT SERVICES IN OTTAWA

Small business tech support used to happen onsite no matter what.

But with the advent of remote IT services, the need for 24/7-onsite support has diminished. Our computer technicians can resolve many of your IT issues using remote access tools.

What Are Remote IT Support Services?

Remote IT services, refers to a system that allows a person to connect with you and use a specific computer or network from a remote location. That way, your IT consultants won’t have to make you wait until they can physically come out to the office when you experience a problem. They can address your concern remotely using remote access software like Team Viewer

Using these tools, your Braintek business computer technicians can:

  • Access a specific desktop, laptop
  • Manage files on the computer 
  • Update software
  • Run diagnostic and maintenance programs
  • Train a users on new software and protocols

This list covers only a few of the many ways remote IT services can benefit your business. Thousands of businesses, worldwide, use and rely on remote access software and services as a primary part of their IT structure.

What we do

We subjects your company’s IT systems to your needs by providing and applying the best maintenance solutions.
Consistent and functional IT systems and maintenance tailored to your needs are crucial so that you can devote all your time and energy to your business.
For real efficiency gains, we offer the following services:

  • Security of your systems
  • Hardware upgrade
  • Replacement or update of software
  • Data backup and recovery
  • Installation of new applications

Why opt for remote IT support?

When everything goes out or when the data disappears, it is important to receive emergency computer help for your computer. Remote IT support therefore ensures first-line intervention. Minor or not, several problems or bugs can be solved by remote assistance.

For maximum security for you, IT technicians working remotely often use Team Viewer software. Known around the world, this proven software promotes dating and support. It guarantees:

  • saving time and money;
  • Connectivity and speed of use;
  • The confidentiality of your data.

Like what you see ? Give us a shout to discuss your objectives.

Use the form below to contact us. We look forward to learning more about you, your organization, and how we can help you achieve even greater success.

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