Our WordPress Maintenance Service

WEBSITE MAINTENANCE OTTAWA

Why Do Your Business Website Needs to be Maintain?

If you have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and running, available for your audience 24/7 without interruption.

However, trying to maintain a website can take a lot of time and effort that usually business owners can’t spare, especially if we are talking about small business owners with limited staff. You can relax because you came to the right place. We will take care of your website maintenance, so you can focus on your business.

Our main goal is to ensure that your website is up to date, and fully functional, so you can maintain your top-notch web presence. In order to be able to do that, we will regularly analyze your website and its performance, and make sure there are no irregularities in visitor behaviour and traffic volume.

What Do We Offer?

We serve many clients on a variety of platforms. Our team has vast experience maintaining WordPress websites, and you can rely on us to take care of plugin updates, content/database backups, security checks, performance tests, and image optimization.

Our specialists will also make sure there are no 404 errors and broken links. Since everything we do is customizable, you can create a package of services that fits you best, and our staff will be there to provide all the necessary information.

You can even combine our website maintenance with other services that we provide like search engine optimization (SEO), PPC and email marketing, website design and development, and others. Whatever you need, you can be sure that our web designers, developers, and marketers will be able to handle, and help you reach your business goals. All of our services are available in monthly, hourly, and weekly packages, so whenever you need us, we will be there for you.

Over the years, we have developed affordable and robust monthly website maintenance plans for small-medium businesses that vary based on the content management systems as well as the client’s needs. We provide website maintenance plans for CMS’s like WordPress, Shopify. Signing up with monthly maintenance provides our clients with a dedicated technical team for a few bucks a day; Our monthly maintenance plans include:

We Update, Delete or Remove content such as text, images, videos, documents, links, pricing, blog posts, news & events, etc.;
We check that all of your forms are running properly
We check your pages to see if there are any broken links
We Check the load speed of your website and ensure that nothing is bogging it down
Hack Protection, 24/7 Security Monitoring : we install a number of security plugins that will put a safety net around your site, keeping the bad guys out and alerting us if there is suspicious activity. We also regularly scan your site for any malware or viruses that might have been uploaded through a rogue plugin or theme.
Regular Backups to the Cloud : we regularly backup your site and store it securely off-site.
Weekly Updates : we keep all versions of WordPress, Themes* and Plugins* up-to-date. Any critical security patches will be applied on day of release. All plans.
Activity Tracking : we keep an audit log of all activity on your site so that if there’s a problem, we can track it back to its origin. All plans.
Website training and on-going support

How Much Does Our Website Maintenance Plan Cost?

Our monthly website maintenance plan vary from client to client since every company have specific goals and objectives. Our website maintenance packages are based on the following:

HOURLY SUPPORT

$90/H

Daily Off-Site Backup
Security Scan
Plugins Update
Theme Update
Malware Cleanup
Webpages: Additions or deletions using existing webpage design
Videos: Insertion, deletion
Links: Additions or deletions
Color and Background Images: Changes or replacements
Lost Passwords: Website password reset
Forms: Dynamic form layout creation and customization
Photos: Additions, deletions, resizing, editing and retouching
Navigation: Add, move or delete item in menu
Content Edits
Tutorials: One-on-one tutorials

MONTHLY MAINTENANCE

$249/Month

4 hours per month
Daily Off-Site Backup
Security Scan
Plugins Update
Theme Update
Malware Cleanup
Webpages: Additions or deletions using existing webpage design
Videos: Insertion, deletion
Links: Additions or deletions
Color and Background Images: Changes or replacements
Lost Passwords: Website password reset
Forms: Dynamic form layout creation and customization
Photos: Additions, deletions, resizing, editing and retouching
Navigation: Add, move or delete item in menu
Tutorials: One-on-one tutorials

How our website maintenance packages Works

Simply contact us with what you require and if you need it as a one-off job or if you would like a monthly package, then we will get back to you
When you have an update you need, simply send us the details and we’ll schedule it in and give you a date when we will do it.
We track time by the minute, and if you have a monthly package we deduct it from your allowance, or if you have a one-off job we quote for it before so you never have any surprises.
We keep a dedicated file of all updates and account for the time we have allocated
Need help? Give us a call at 819-592-7664
We usually provide assistance within a day or two, or right away for emergencies.

Website Maintenance FAQs

Why is website maintenance important?

It helps you to promote your brand online. Giving the audience a secure and safe environment when browsing the site.

How much does it cost to maintain a website?

We are offering monthly service arrangement for business that needs someone look after the website. It is highly flexible base on the size of website and scope of work that needs to be done.

How to maintain a WordPress website?

Keep your site up to date: like update to the latest version and plugin updates. Just remember backup everything before you make any changes. Also, you will need to backup your site in the daily, weekly and monthly basis.
Delete unused plugins as it will slow down your website for both front end and backend
Website security is important. Especially for eCommerce Business.
Manage your user account: make sure you only give the access to the right people. You can set different access levels for different accounts in WordPress.
Website speed: it is important in terms of user experience.

What happens if my site goes offline?

You call us, we will look for time stamps on your hosting account to see if we can figure out what might have changed. Sometimes a “hack” will happen, and the person will leave behind an infected file. We revert the site, and diagnose what happened so we can take steps to keep it from happening again.

How often is the site backed up?

The site is backed up every 24 hours.

What details do you need from me?

We will need your WordPress dashboard logins along with your FTP and Cpanel login details.

Like what you see ? Give us a shout to discuss your objectives.

Entrust us with updating your WordPress site and your plugins to ensure proper functioning. Use the form below to contact us.